Language Success Press (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase products, contact us, or use our mobile applications.

We do not sell, rent, or trade your personal information. Your data is used only to provide services, deliver your purchases, and enhance your learning experience.

1. Information We Collect

a. Information You Provide

• Name
• Email address (used only for order delivery and support)
• Billing and shipping address
• Payment information (securely processed by third-party providers)
• Messages sent through forms or email

b. Automatically Collected Information

• IP address and general location
• Browser and device type
• Pages visited and actions taken
• Referring website or source
• Cookies and similar technologies

c. Mobile App Data (iOS)

Our iOS apps collect only the technical information required for app functionality, in-app purchases, crash reporting, and performance analytics. We do not access personal communications, contacts, photos, or sensitive data.

2. How We Use Your Information

• Process and fulfill orders
• Deliver digital products
• Provide customer support
• Respond to inquiries
• Improve website and app performance
• Maintain system security and prevent fraud

3. Payments & Data Security

All online purchases are processed through PCI-compliant payment processors using secure encryption. We never store your credit card information.

In-app purchases are processed solely by Apple's App Store. We do not receive Apple payment data.

4. Fraud Prevention & Verification

To protect customers, we may verify information on an order before fulfillment. In rare cases, verification may temporarily delay processing. Customers are promptly notified if an order is refused.

5. Data Sharing

We do not sell, rent, or trade your information. We share limited data only with trusted service providers who support:

• Payment processing
• Website hosting
• Email delivery for customer service
• Analytics and performance monitoring

6. Cookies & Tracking

We use cookies to support website functionality, improve user experience, and analyze site traffic. Cookie settings may be controlled via your browser.

7. Transactional Communications

We use your email address only to deliver orders, respond to support requests, or communicate regarding your purchase. Email newsletters (e.g., via Substack) are managed separately under their own policies.

8. International Users

By using our website or apps, you consent to the processing of your information in the United States and other countries where our service providers operate. We take reasonable measures to protect your data.

9. Children’s Privacy

Our products are intended for adult learners. We do not knowingly collect information from children under 13. If such data is identified, it will be deleted promptly.

10. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. Please contact us to make such a request.

11. Third-Party Links

Our website may link to third-party sites. We are not responsible for their content or privacy practices.

12. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact Information

For questions about this Privacy Policy or how your information is handled, please contact:

Language Success Press
Email: info@languagesuccesspress.com