Privacy Policy

Language Success Press (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, contact us, or use our mobile applications.

1. Information We Collect

a. Information You Provide Directly

• Name
• Email address (used only for order delivery and customer support)
• Billing and shipping address
• Payment information (processed securely by third-party providers)
• Messages you send through contact forms or email

b. Information Collected Automatically

• IP address and general geographic location
• Browser, device type, and operating system
• Website pages visited and interactions
• Referring website or source
• Cookies and similar technologies

c. Mobile App Data (iOS)

Our iOS applications collect only the limited technical information required for:

• Basic app functionality
• Apple in-app purchase processing
• Crash reporting and performance analytics

We do not collect personal communications, contact lists, photos, or sensitive personal data from within our apps.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver digital products
• Provide customer service and support
• Respond to inquiries
• Improve website and app performance
• Maintain system security and prevent fraud

3. Payments & Data Security

Language Success Press provides all users with a secure and safe shopping environment. All website transactions are processed through trusted, PCI-compliant payment processors utilizing industry-standard encryption and security protocols.

In-app purchases are processed entirely through Apple’s App Store. Language Success Press does not receive or store your credit card or payment details from Apple.

While no system is completely immune to security risks, Internet transactions today are statistically safer than many traditional retail transactions. We take appropriate precautions to safeguard your data.

4. Fraud Prevention & Order Verification

For customer protection and fraud prevention, we reserve the right to confirm and verify information provided with an order. In rare cases, we may temporarily delay processing an order for verification purposes or request additional documentation. If an order is refused, the customer will be promptly notified.

5. Data Sharing

We do not sell, rent, trade, or share your personal information with third parties for advertising or marketing purposes.

We may share limited information only with trusted service providers who assist us with:

• Payment processing
• Website and hosting services
• Customer service email delivery
• Website analytics and performance monitoring

These providers are contractually obligated to protect your data and use it solely for authorized purposes.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Ensure proper website functionality
• Understand how visitors use our site
• Improve performance and user experience

You may control cookies through your browser settings. Disabling cookies may affect certain website features.

7. Transactional & Customer Service Communications

If you contact us, place an order, or request assistance, we may use your email address strictly to deliver products, respond to your inquiry, and provide customer support.

Language Success Press does not operate a general marketing email list on this website. Any newsletter subscriptions are managed separately through third-party platforms such as Substack and are governed by their respective privacy policies.

8. International Users

Language Success Press serves customers worldwide. By using our website or apps, you acknowledge that your information may be processed in the United States and other countries where our service providers operate. We take reasonable steps to ensure appropriate data protection is maintained for international users.

9. Children’s Privacy

Our products and services are intended for adult learners and educators. We do not knowingly collect personal information from children under the age of 13. If such data is discovered, it will be promptly deleted.

10. Your Rights & Choices

Depending on your location, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for certain communications

To exercise these rights, please contact us using the information below.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Language Success Press
Email: info@languagesuccesspress.com